zenpageOpening hours and breaks: setting up your therapist calendar day by day
Opening hours per day, lunch breaks, each practitioner's own hours and time format: how to set booking slots without errors.
Slots offered while you're on a break, or a day that doesn't look like your real schedule: hours errors are the first source of frustration, for you and your clients. A clean setup takes about ten minutes and avoids most problems.
Set opening day by day
The hours page, titled "Our hours" in your admin, lets you set each day of the week separately. For each working day, enter the opening time and closing time. A day without hours doesn't appear at booking: it's the simplest way to block Monday or Saturday.
Add breaks
A break is created within an opening range, with the add-break button. Lunch, handover time between two practices, team meeting: each break removes the slots it covers. The client can therefore only book during the ranges that are really available.
A break covers a planned stop in your day. Buffer time, on the other hand, applies to each service to separate two sessions. The two complement each other: see the article on buffer times.
Each practitioner's hours
If you work with others, each team member can have their own hours. In this case, their slots are calculated on their schedule, not the practice's. A colleague who doesn't work on Tuesday doesn't stop another from offering that day. For team organization, read the guide to locations and practitioners.
The time format
The time display format is set in the settings, in the General tab or the Hours tab: it's the same setting in both places. Check it once, then forget it: there's no need to set it on each page.
Check before publishing
After changing your hours, open your booking page and look at the next two weeks. Spot the earliest and latest slots, and check the lunch break. A time zone error or a forgotten break shows right away.
Going further
To block a week of time off without changing your hours, read the guide to closed days. The full presentation of the calendar is in the calendar documentation.
Frequently asked questions
Can a client book during my lunch break?
No. A break added to your hours doesn't appear as an available slot. The client only sees the ranges when you work.
Can my hours differ from my team's?
Yes. A team member with their own hours sees their slots according to their schedule, independently of the practice's.
Can the time format be changed?
Yes, in the settings. The setting is the same as the General tab's, and it applies to your account.
